Utility Warehouse Cashback Card Review
ATM and Cash
Topups
Overall
A UK prepaid Mastercard linked to your UW account that earns up to 10% cashback at named retail partners and 1% on everyday spend at non-partners (first £1,000 non-partner spend each month). Cashback is credited to your monthly UW bill. The card costs £3 per month, has a 50p ATM withdrawal fee, and the first five top ups each month are free then 35p per top up. Apple Pay and Google Pay are supported. Issuer is PSI-Pay Ltd (FCA FRN 900011). Funds are e-money and not FSCS protected.
Fees and FX
ATM and Cash
Topups
Overall
Initial Viewpoint
Best for UW customers who want automatic savings on their monthly bill from everyday spend, with higher rates at named partner retailers and simple in-app top ups. Not ideal if you need frequent cash withdrawals or you are not taking multiple UW services, because some benefits are conditional and ATM fees apply.
Highlights
- Up to 10% at over 55 retail partners, credited to your UW bill
- 1% on non-partner spend on the first £1,000 each month
- First five top ups free each month, then 35p per top up
- Apple Pay and Google Pay support
Cautions
- 50p per UK ATM withdrawal and 3% foreign exchange fee on overseas card transactions (with different cashback treatment for merchant vs ATM)
- Monthly £3 card feeCashback exclusions and service eligibility rules apply for the 1% non-partner rate
Overview
What it is
A prepaid Mastercard that earns cashback on retail spend and applies savings directly to your UW bill each month. Works online, in store and at ATMs.
Who it's for
Existing or new UW customers who want to reduce their monthly bill through routine spending and prefer a simple, app-managed card with mobile wallet support.
Key Facts
Issuer and regulation:
The card is an e-money prepaid Mastercard issued by PSI-Pay Ltd. FCA FRN 900011. FSCS does not apply.
Monthly fee:
£3 per month shown on the product page. (Older T&Cs show £2. Current price is £3.)
ATM fee:
£0.50 per withdrawal, daily ATM cap £250. ATM operators may surcharge
Cashback headline:
Up to 10% at named partner retailers. 1% at non-partners on the first £1,000 each month. 3% cashback on card purchases where a foreign exchange fee applies. No cashback on overseas ATM withdrawals.
Top ups:
First five top ups free each month, then 35p per top up. Instant bank transfers are free and avoid per-top-up charges.
Mobile wallets:
Apple Pay and Google Pay supported from the UW app.
Pricing & Fees
Fee Type
Amount
Notes
Monthly card fee
£0.50 per withdrawal
Daily cap £250. Operator fees may apply.
UK ATM withdrawal
£0.50 per withdrawal
Daily cap £250. Operator fees may apply.
Foreign exchange fee (merchant transactions)
3%
Refunded as 3% cashback on eligible non-sterling card purchases. No refund on ATM FX fees.
Top ups
First 5 free each month, then £0.35 per top up
Fee appears on next UW bill. Instant bank transfer top ups are free.
Replacement card
£5
If lost, stolen or damaged.
Redemption fee
£5
If redeeming balance on closure where applicable.
Cashback rules at a glance
Participating retail partners
Up to 10%. Rates vary by retailer. Published partner list and percentages on UW site.
Non-partner everyday spend
1%. Applies to first £1,000 non-partner spend each billing month. Eligibility requires being a UW member with at least two live services and no overdue amounts. Exclusions apply for cash-like and financial transactions.
Non-sterling card purchases
3% cashback. Paid when a 3% FX fee is charged on a merchant transaction. Overseas ATM withdrawals do not earn cashback.
Topups & Payments
Method
Fee or Limit
Notes
Debit card top up
First 5 free, then 35p each
Charged on your next UW bill.
Instant bank transfer
Free
Suggested to avoid per-top-up fees.
Spending in store or online
Standard merchant acceptance
Anywhere the Mastercard Acceptance Mark is shown.
Applying for the Utility Warehouse Cashback Card
You apply via the Utility Warehouse website (typically after becoming a UW customer with bundle services). The process is online and you need to link the card account with your UW household account to receive bill-crediting cashback. Once approved, you use it like any prepaid/credit card (assuming funds available) and spend to earn cashback.
Limits & KYC
Topic
Detail
Minimum top up
£20
Maximum balance
£20,000 after verification (£800 before verification)
Daily top up limit
£10,000 after verification
Daily ATM limit
£250. Limits taken from the Cardholder T&Cs.
Contactless single transaction cap
£45 with consecutive contactless cap £130
App & Features
Feature
Detail
UW app control
Top up, view balance and transactions, and manage cards.
Apple Pay and Google Pay
Add directly from the UW app.
Support
Contact centre and out-of-hours numbers published on Help pages.
Who It's For
Best for
UW customers who want to reduce their bill through partner rates up to 10%, pick up 1% on day-to-day spend, and keep everything in one UW app and monthly statement.
Not ideal for
People who withdraw cash frequently or rely on overseas cash, since 50p per ATM applies in the UK and 3% FX applies abroad, with no cashback on ATM FX. Also less compelling if you only take a single UW service because 1% non-partner cashback requires at least two live services.
Pros & Cons
Pros
-
Up to 10% at named partners, 1% at non-partners up to £1,000 each month
-
Cashback credited to your UW bill automatically
-
First five top ups free each month
-
Apple Pay and Google Pay supported
Cons
-
£3 monthly fee
-
£0.50 per ATM withdrawal and 3% FX on overseas transactions
-
Non-partner 1% requires at least two live UW services and excludes cash-like or financial transactions
Awards and Recognition
The UW Cashback Card has been referenced in consumer savings and fintech commentary as one of the top UK cashback cards. For example, articles highlight it as “best cashback card in the UK” and mention the milestone of “£1 million in cashback paid in November 2024”. This praise should be treated as contextual/historical acclaim, not as a current “seal of excellence” endorsement.
Awards and Recognition
The UW Cashback Card has been referenced in consumer savings and fintech commentary as one of the top UK cashback cards. For example, articles highlight it as “best cashback card in the UK” and mention the milestone of “£1 million in cashback paid in November 2024”. This praise should be treated as contextual/historical acclaim, not as a current “seal of excellence” endorsement.
Alternatives to Consider
Starling Bank debit card
No monthly fee and low-friction overseas use.
Revolut travel card
Multi-currency wallets and competitive FX for travel.
Amex or Visa reward credit card
Potentially higher cashback on general spend if you pass eligibility checks.
Ratings
Category
Score 1 to 5
Weight
Notes
Fees and FX
£3 monthly, £0.50 per ATM, 3% FX on overseas transactions.
ATM and cash
UK ATM allowed with fee, daily ATM cap £250.
Topups
First five free then 35p. Instant bank transfer free.
Features and app
Apple Pay and Google Pay available from the app.
Support and trust
Issued by PSI-Pay Ltd, FCA FRN 900011. E-money, not FSCS.
Compliance & Methodology
Regulatory
The Utility Warehouse Cashback Card is an electronic money product issued by PSI-Pay Ltd under licence from Mastercard. FCA FRN 900011. FSCS does not apply.
Data sources
UW Cashback Card product page, Retail Partners page, Help Centre articles on charges, top ups, daily limits and overseas use, and the Cardholder Terms and Conditions. Verified on 18 Oct 2025.
Editorial policy
Independent, fact‑checked comparison. Click here for editorial guidelines.
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